Dhru
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Terms and condition

You are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dhrusoft''s relationship with you in relation to this website. The term Dhrusoft refers to the owner of the website whose registered office is G-13 Vaibhav Towers, Anand-V.V.Nager Road, Pin-388001, India. The term you refers to the user or viewer of our website.
Custom Development Agreement
Graphic Design Agreement


Website usage terms and conditions

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Dhrusoft''s prior written consent.

End User License Agreement

The EULA Agreement is included in the Product download package. By installing, copying, or otherwise using our products, you agree to be bound by the terms of the EULA.

Delivery Policy

All licenses are issued instantly upon receipt of payment. Should your payment turn out to be fraudulent, the license will be suspended and you will be expected to repay the amount and any fees incurred. Our professional services usually take between 24 & 48 hours for completion but at peak times such as new releases, they may take slightly longer.

License Transfer Policy

We allow owned licenses bought directly from us to be sold and transferred between people. Licenses obtained through a reseller cannot be resold. Before any sale or transfer, the seller should contact us to notify us of the sale. Once a buyer has been found, both the buyer and seller should contact us to arrange the transfer and payment of the $50 transfer fee. A license can only be resold once. Addons may be transferred between licenses within your own client account but not resold or transferred to other clients.

Refunds Policy

Refunds are only issued for software failure. Refunds are not issued for server failure/issues, lack of features or if your server does not meet the Software Requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that dhrusoft has a fault causing it to not run on your server. Installation charges are not refundable under any circumstances. Refunds are not available after 1 month from the purchase date.

Personal Information

We collect your personal information when you make an order on our website. This information is kept in our database for our own use but will never be given or sold to any other parties.

Mailing List

All our customers are automatically subscribed to our mailing announcements. Announcements are sent out from time to time regarding new releases, new products or services we have available, upcoming releases and/or features .

External Links

Our site contains various links to external companies. We are not responsible for the content or privacy practices of these websites and would recommend you exercise caution when visiting such links. Particularly those found on the forums where people can post links freely.

Copyright notice

This website and its content is copyright of Dhrusoft.com 2007-10 / Dhru.com 2001/12. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  • you may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.



Collection and Use of Personal Information

We collect the following personal information from you:
    Contact Information such as name, email address, mailing address, phone number
    Billing Information such as credit card number, and billing address
    Financial Information such as bank or brokerage account numbers, types of investments
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:
    Fulfill your order
    Send you an order confirmation
    Send you requested product or service information
    Send product updates or warranty information
    Respond to customer service requests
    Administer your account
    Send you a newsletter
    Conduct research and analysis
    Send you a catalog
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@dhru.com.



Disclosure to Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may disclose your personal information

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if DHRU is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.
PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.



Tracking Technologies

We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.



Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at info@dhru.com

We provide two means for you to make a purchase on our site. You can either use our order form or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@dhru.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



Other Information

Our Web site includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through the widget is subject to the widget providerís privacy policy

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@dhru.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at info@dhru.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.



Cancellations & Refunds Policy

Refunds are only issued for software failure. Refunds are not issued for server failure/issues, lack of features or if your server does not meet the Software Requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that DHRU has a fault causing it to not run on your server. Installation charges are not refundable under any circumstances. Refunds are not available after Deliver package.

Last Updated: 11th Feb 2015


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