What this policy covers
How does we collect information from you?
We collects information from you when you send it to we directly by filling out forms on our' Website (including any application you may make for Services or the Software), corresponding with us by e-mail, writing to us by post, or speaking to us by telephone. We also collect information from you when you browse the Website and use the Software, as set out in detail below. Some of the methods we use to collect data are automated and will take effect automatically as you navigate the Website and/or use the Software.
What information does we collect?
Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person ("Personal Information").
We may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, credit card number (in the case of direct customers) and, if applicable, company name, postal address, telephone number, e-mail address, credit card number or tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organisation.
If you communicate with us, We may collect information relating to that communication whether it takes the form of e-mail, letter, forum posting, testimonials or any other form of communication between you and us or submitted by you to the Website (collectively, "User Communications").
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
What information does we collect if you're under the age of 13?
We does not knowingly collect Personal Information about children under the age of 13. If we becomes aware that it has inadvertently collected Personal Information about children under the age of 13, it will take steps to delete the information as soon as possible, except where us is required by applicable law to keep it.
Where we knows a child is above the age of 13, but considered a minor under applicable law, We will obtain parental/guardian consent prior to using that child's Personal Information.
How does we use and store the information it collects?
As a general matter, DHRU may use the Personal Information you disclose to DHRU to improve and provide the Website, the Services and DHRU' other products and services, and for the specific purpose that you gave DHRU your Personal Information. More specific details on how DHRU use your information follows below.
DHRU may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases in order to perform any contract you have entered into with DHRU, to provide you with customer and technical support and to communicate with you about your account and DHRU' products and services.
The Personal Information you provide to DHRU allows DHRU to provide you with the newsletters and mailing lists that you have signed up for with DHRU. If you do not want to be on DHRU' mailing list, you can opt out at any time by changing your settings in your 'My Details' page within the client area.
DHRU may also use Personal Information to offer, market or advertise to you DHRU products and services. While such DHRU products and services may reference, incorporate or include third-party products and services, DHRU will not use your Personal Information to independently offer, market or advertise third-party products and services unless DHRU first obtain your consent to do so.
From time to time, DHRU may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to DHRU' terms, conditions, and policies. Because this information is important for your interaction with DHRU you may not opt out of receiving these communications.
Where you consent to DHRU doing so, DHRU may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications DHRU may retain your Personal Information on file to ensure that DHRU do not continue to target you with communications of the type that you have asked DHRU to cease sending to you.
In accordance with established policies and procedures, DHRU will periodically destroy or erase any Personal Information that is no longer needed.
DHRU may use User Communications in the same way as DHRU uses Personal Information. If you communicate with DHRU for a particular purpose, DHRU may use your User Communications for that purpose. For example, if you contact DHRU for technical support, DHRU may use your communications to provide technical support to you.
DHRU may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide DHRU products and services. DHRU may also use such information to investigate unlicensed (and therefore unauthorised) uses of DHRU' software.
Where is your Personal Information stored?
How does we disclose the Personal Information it collects?
DHRU cannot be responsible for protecting your Personal Information if you share such information in publicly available sections of the Website such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Website.
DHRU may share your Personal Information with third parties as permitted or required by applicable law, by a court order or by another judicial or governmental request. DHRU may also disclose your Personal Information if DHRU determine that such disclosure is necessary to protect DHRU's rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DHRU's Terms of Service, applicable EULAs or other DHRU agreements, or as otherwise required by applicable law. Where this is the case DHRU will endeavour to give you notice of such disclosures, to the extent that DHRU are lawfully permitted to do so.
DHRU may disclose your Personal Information to affiliated third parties that assist DHRU in providing maintaining, evaluating, improving and providing the Website, the Services and any other DHRU products and services. DHRU may disclose your Personal Information to affiliated third parties for the purposes of offering, marketing or advertising DHRU products and services to you (such DHRU products and services may reference, incorporate or include third-party products and services). In such an event, DHRU will take reasonable measures to prevent such affiliated third parties from using your Personal Information for other purposes.
Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data. DHRU uses the following types of cookies:
Strictly necessary: These cookies enable DHRU' Website to function correctly and deliver the services and products you have requested.
Your cookie choices
For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.
DHRU does not use web beacons.
How does we protect Personal Information and other information about you?
DHRU takes reasonable steps to protect any Personal Information DHRU collects about you. Additionally,
DHRU may supply you with tools to evaluate the strength of the password you select for the Website.
You are responsible for maintaining your account's security (as more specifically explained in the Terms of Service).
Information and access to your Personal Information
Based on what you have told DHRU, DHRU try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. DHRU will comply with erasure requests as long as DHRU is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. DHRU may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing privacy@DHRU.com.
As a Data Subject you have a number of rights in relation to your Personal Information. These include your rights:
-To ask DHRU to confirm what (if any) Personal Information DHRU hold relating to you and how that data is processed and used by DHRU (often referred to as a 'Subject Access Request');
-To have DHRU rectify Personal Information which DHRU hold about you that is inaccurate;
-To have DHRU erase Personal Information which relates to you if it is no longer necessary for DHRU to continue to process it, or if DHRU have no lawful basis to store, process or retain it (though DHRU do have rights to refuse these requests in certain situations);
-To object to DHRU processing your Personal Information;
-To be informed about the existence of any automated decision making and profiling of your Personal Information, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
-To have DHRU provide you with a copy of your Personal Information for transfer to an alternative provider of similar services.
-Should you ever wish to exercise one or more of these rights you should contact DHRU at privacy @ dhru.com.
Third party websites
DHRU' Website may, from time to time, contain links to and from the websites of DHRU' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that DHRU do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.